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Delivery times

Mainland Portugal - Delivery in 24H Continental Port - in 24H

After the production / preparation of the order (personalized and business orders have longer production period - see deadline in the chosen product), you will receive your order in 24H (Saturdays and holidays inclusive) in Mainland Portugal.

Islands - Boat DeliverySaries (Azores and Madeira) - Boat Delivery

After the production / preparation of the order (personalized and business orders have longer production period - see deadline in the chosen product), your order will be delivered in 3 to 6 days (working) in Madeira and 7 to 15 days (working) in the Azores.

In Community Europe

After the production / preparation of the order (personalized and business orders have longer production time - see deadline in the chosen product), you will receive your order at:
- STANDARD service - between 2 and 8 working days.
- EXPRESS Service - between 2 and 4 business days.

Outside Community Europe

After the production/ preparation of the order (personalized and business orders have longer production time - see deadline in the chosen product), you will receive your order in
- STANDARD service - between 2 and 10 working days, depending on the destination.
- EXPRESS Service - between 2 to 6 business days, depending on the destination.

Normally our products are not subject to customs duties outside the European Community, however, in view of changes made by customs worldwide, Dibanga-Home is not responsible for any additional customs fees that may exist outside the European Community.

Note: Delivery times for orders are estimated. Any delays in delivery will always be the responsibility of the transport operator and not Dibanga-Home.
If there is any delay in delivery, we thank you for your contact so that Dibanga-Home with the carrier can request the proper clarification.

Shipping Expenses

Shipping costs are automatically calculated by our system and depend on the following factors:

  • actual or volumetric weight of the order (whichever is higher);
  • order value (we offer free shipping on orders over 50.00€ for Mainland Portugal);
  • carriers, which undergo periodic updates.

Available Means of Payment

PayPal Payment

After validating your order, you can make your payment via a connection to the PayPal page using your credit card or PayPal account.

Credit Card Payment (Through PayPal)

Upon receipt of an email with the validation of your order, you will receive an email to access the payment area where you must make the payment.

PayShop and ATM Payment

Upon receipt of an email with the validation of your order, you will receive an email with the payment data / references in which you can choose to pay with PayShop accepted at any establishment that accepts this type of payments and ATM "Payment of Services / Purchases" at atm or HomeBanking at the total value of the order.

Payment by Bank Transfer

Upon receipt of an email with the validation of your order, you can pay for your order by bank transfer.
IBAN / NIB - PT50 0061 0050 05596048500 42 - Bank BIG